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Privacy Policy

At Volleyball Vacations, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, book a trip, or engage with our services online or in person.

By using our website or submitting your personal information, you agree to the practices outlined in this policy.
 

1. What Information We Collect

We collect personal information you voluntarily provide to us when you:

  • Fill out a booking form or inquiry

  • Subscribe to our email list

  • Contact us through the website

  • Interact with our chatbot or social media

  • Participate in surveys, promotions, or giveaways
     

This may include:

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Date of birth (for age verification)

  • Travel preferences & emergency contact info

  • Volleyball skill level (optional)

  • Payment details (processed securely via third-party services)

We also automatically collect certain information about your device and usage of our site using cookies and analytics tools.

This may include:

  • IP address

  • Browser type

  • Pages visited

  • Time spent on site

  • Referring websites

2. How We Use Your Information

We use the information we collect to:

  • Process trip bookings and manage reservations

  • Respond to inquiries and customer service requests

  • Send trip details, updates, or promotional offers

  • Personalize your experience and improve our website

  • Conduct surveys or gather feedback for future trips

  • Comply with legal or regulatory requirements

We do not sell or rent your personal information to third parties.

3. Email & Text Communications

By providing your contact information, you agree to receive occasional emails and/or texts from Volleyball Vacations about upcoming trips, news, offers, or trip updates.

You can opt out at any time by:

  • Clicking “unsubscribe” in any marketing email

  • Replying “STOP” to a promotional text message

  • Contacting us directly at info@volleyballvacations.com

Transactional messages related to bookings or customer support will still be sent as needed.

4. Third-Party Services

We may use trusted third-party services to help us manage communications, payment processing, bookings, and analytics (e.g., Stripe, Mailchimp, Google Analytics, etc.). These providers only have access to the information necessary to perform their functions and are obligated to protect your data.

We are not responsible for the privacy practices of third-party websites or platforms you may access via links on our site.

5. Cookies & Tracking

We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and remember preferences. You can disable cookies in your browser settings, but some features of the website may not function properly as a result.

6. Protecting Your Information

We take appropriate technical and organizational measures to protect your personal data from loss, misuse, or unauthorized access. These measures include secure servers, SSL encryption, and limited access to sensitive data.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

7. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request correction or deletion of your data

  • Withdraw consent to communications

  • File a complaint with a data protection authority

To exercise these rights, please contact us at info@volleyballvacations.com.

8. Children's Privacy

Our services are not intended for individuals under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.

9. International Visitors

If you are accessing our website from outside the United States, be aware that your information will be processed and stored in the U.S. By using our site, you consent to the transfer of your data to the United States.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this page periodically to stay informed.

Your continued use of our website or services after changes have been posted constitutes your acceptance of the revised policy.

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